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Employment Opportunities

Program Director – Gaza

International Orthodox Christian Charities (IOCC), headquartered in Baltimore, Maryland, is the official humanitarian relief agency of the Assembly of Canonical Orthodox Bishops of the United States of America. Since its inception in 1992, IOCC has delivered $488 million in relief and development programs to families and communities in more than 50 countries.

IOCC seeks a full-time, motivated Gaza Program Director to be responsible for the overall professional management, implementation, supervision, reporting, and monitoring of the assigned project(s) at ground level, including the office and staff management, local church and partner relations, activity operations, financial oversight and accountability, and adherence and compliance to IOCC and donor policies and procedures. This would include, among other things, the USAID No Contact Policy and Mission Order 21. The Program Director is also responsible for ensuring the implementation of IOCC administrative policies and procedures in the field as well as for program and activity development and planning.

Primary responsibilities include but are not limited to:

  • Planning the delivery of the overall Gaza program activities in accordance with the missions and the goals of IOCC and its donors.
  • Developing and implementing long-term goals and objectives to achieve the successful outcome of the IOCC programs in Gaza.
  • Supervising programs staff by providing direction, support, input and feedback.
  • General management and oversight of all day-to-day program operations, including, but not limited to, needs assessment, program development, project design, beneficiary selection procedures, purchases and procurements, CBO due diligence processes, ground level sub-guarantee and partner relations, and overall implementation, monitoring and evaluation of field activities and interventions.
  • Ensuring all IOCC operations and practices are in accordance and full compliance with IOCC regulations, policies, procedures, and with the home-country legislation and policy of donors.
  • Traveling between Gaza and IOCC main office in Jerusalem on a regular basis to work with programs and finance staff on finances and program management, procurements, contracts, human resources, coordination and meeting partners and donors, etc.
  • Ensuring the program operates within the approved budget, and carefully controlling expenditures.
  • Working with designated staff on the development of program and/or activity documentation and overseeing the collection and maintenance of records according to IOCC and donor policies.
  • Working in consultation with the Country Representative to recruit, interview and select staff, implement human resources policies, procedures and practices as per local labor laws.
  • Representing IOCC in relevant meetings and forums, and with local church, donor, NGO, and other official representatives, as directed.
  • Leading the development of professional knowledge and capacity of IOCC staff and local partners to improve their project management skills, knowledge, and capacity.
  • Ensuring effective coordination of project implementation with local communities, organizations, and/or technical partners, as applicable.
  • Conducting frequent visits to sites for follow-up, monitoring and reporting purposes.
  • Ensuring that all reports are produced accurately, completely, and timely and communicated as required by IOCC management and donors.
  • Working to identify evolving needs in the Gaza Strip and to develop new activities to address those needs.
  • Providing professional support, guidance, counseling, and feedback to staff in order to ensure effective job performance and implementation of their assigned responsibilities.
  • Assisting in staff professional development in order to improve their project management skills, knowledge, and capacity.
  • Ensuring and encouraging productive and consistent cooperation and communication between IOCC, partners and donors as required, for smooth implementation of the program.

Qualified applicants will possess:

  • 5+ years of experience in related activities and with managing, guiding and supervising staff while ensuring their compliance with legal procedures and regulations
  • Bachelor’s degree in applicable field of study; Master’s degree preferred; equivalent experience in development, economics, relief or other applicable field may be substituted
  • Program-level leadership, team building and management skills
  • Demonstrable experience in leading the successful implementation of humanitarian emergency and development activities, including early recovery activities
  • Demonstrable experience in overseeing financial operations and budgets and can effectively manage such
  • Full computer literacy including navigating Microsoft Office Suite
  • Appropriate knowledge of donor agencies and their procedures, guidelines, policies, compliance issues, especially USAID and EU, with regard to the JWBG context
  • Knowledge of the political, social, economic, and security context prevailing in the Middle East
  • Extensive interpersonal communication and relationship skills
  • Advanced verbal, listening, and written communication skills in English; presentation skills
  • Personally motivated self-starter who can work effectively without extensive direct supervision
  • Sensitivity to cultural practices; basic knowledge of Arabic language
  • Valid driving license

To apply, qualified applicants should send a resume or CV and cover letter with salary requirements to: jobs@iocc.org.

No phone calls please. Apply today!

IOCC is an equal opportunity employer committed to hiring a professional and diverse workforce.


Relief and Development Coordinator – Beirut
Beirut, Lebanon

International Orthodox Christian Charities (IOCC), headquartered in Baltimore, Maryland, is the official humanitarian relief agency of the Assembly of Canonical Orthodox Bishops of the United States of America. Since its inception in 1992, IOCC has delivered $488 million in relief and development programs to families and communities in more than 50 countries. IOCC has been working in Lebanon since 2001, implementing community-driven programs that address a broad range of social issues from relief to community development to education.

IOCC seeks a full-time, motivated Relief and Development Coordinator – Beirut to be responsible for the strategic development of both Emergency and Development Programs in Lebanon, and directly support and assist the Country Representative. The Relief and Development Coordinator will advise and develop strategic plans for relief and development programs within the Lebanon country office; provide the conceptual and writing skills needed to write concept papers and proposals with which to ensure funding for programs in line with the country operational plan; and guide, advise, and train direct and support project staff in implementing project activities along with providing monitoring and evaluation tools to assess progress against agreed objectives.

Primary responsibilities include but are not limited to:

  • Establishing clear strategy and direction for both relief response and development, capacity building and programming in collaboration with the Country Representative.
  • Exploring possibilities for new emergency and relief programs.
  • Exploring possibilities for new development and capacity building programs.
  • Assisting the Country Representative in bringing an overview on programs and future projects.
  • Generating ideas and develop relationships with donors, introducing and representing IOCC in sector meetings.
  • Writing concise proposals that communicate the humanitarian situation and areas of attention that fit with the overall IOCC strategy.
  • Working closely with the Country Representative; Programs Managers; Monitoring & Evaluation; and other relevant staff to develop concept papers based on the emergency assessment outcomes and development needs, donor interests, and IOCC strategy.
  • Identifying information gaps blocking proposal completion and secure the necessary information to complete.
  • Developing project proposals that ensure harmonization across projects and sectors to produce a cohesive, credible, and coordinated program according to the agreed strategy, ensuring that all adhere to IOCC’s mission and vision, M&E standards and Sphere standards.
  • Researching and giving regular updates on proposal opportunities, progress and submissions.
  • Rapidly revising, updating, and expanding concept papers into full project proposals as recommended by donors.
  • Working closely with the Country Representative to ensure implementation of policies and procedures for programs.
  • Liaising with finance team to ensure that budgets comply with IOCC and program requirements.
  • Maintaining strategic relationships with local partners, local authorities, and in-country donor representatives, always maintaining confidentiality on donors and reports.
  • Attending lectures and speeches and educating other staff members, when needed.
  • Acting as an IOCC representative in front of key stakeholders.
  • Contributing to the delivery of the highest level of service and advising on quality standards.
  • Performing other duties as required.

Qualified applicants will possess:

  • Knowledge of Middle Eastern political and social contexts and/or Arabic language skills; fluency in English; French is a plus
  • Dynamic personality with a demonstrated ability to achieve results in a demanding, pressured and fast-paced environment
  • Experience in developing technical and cost proposals, preferably with international, UN, and US government donors
  • Confidence and leadership ability to support and train local and international staff while being able to work with conflict-affected and in need communities in a sensitive and participatory manner
  • 5+ years of experience in a supervisory capacity leading others
  • 5+ years demonstrated management experience in development of emergency relief and/or development programming
  • University degree required; Master’s level preferred in Business Administration, International Development, Community Development or a related field
  • Knowledge in one or more of: public health; health or hygiene promotion; community development; education; or community water supply and sanitation
  • Skills in financial management, administration, information management and telecommunication
  • Proficiency in computer skills and experience in Microsoft Office
  • Capacity and willingness to travel in and out of the field
  • Practical and quick reasoning and problem-solving skills and excellent communication and presentation skills (listening, writing, oral) at all levels
  • Strong organizational and time management skills with an ability to coordinate activities with other agencies while building and maintaining positive working relationships
  • Team player mentality with interpersonal skills and commitment to motivating and leading staff towards productivity

To apply, qualified applicants should send a resume or CV and cover letter with salary requirements to: jobs@iocc.org.

No phone calls please. Apply today!

IOCC is an equal opportunity employer committed to hiring a professional and diverse workforce.


Country Representative – Syria
Damascus, Syria (conditions permitting) or Beirut, Lebanon

International Orthodox Christian Charities (IOCC), headquartered in Baltimore, Maryland, is the official humanitarian relief agency of the Assembly of Canonical Orthodox Bishops of the United States of America. Since its inception in 1992, IOCC has delivered $488 million in relief and development programs to families and communities in more than 50 countries.

IOCC seeks a full-time, experienced and motivated Country Representative–Syria who will be responsible for oversight, management (staff, financial, and technical resources), and evaluation of IOCC's activities and operations in Syria. The Country Representative shall report regularly with the Regional Director-Middle East and liaise closely with the HQ-based Officer assigned for the Middle East to seek strategic guidance, support and feedback on day-to-day matters. He/She will lead the efforts of IOCC to effectively address the humanitarian and development needs arising from the crisis in Syria. These efforts shall focus on a role supportive of the IOCC strategic partner in Syria, for the administrative, financial, and operational activities of that organization which is administrating Syria relief efforts on behalf of IOCC. Lastly, the Country Representative will act as IOCC's legal representative in Syria and be the primary contact person with the local partner, indigenous and international donors, and stakeholders/partners.

Primary responsibilities include but are not limited to:

  • Overall relief and development operations in Syria.
  • Coordinating closely and liaising with IOCC's partner on matters of strategic importance to the joint humanitarian and development assistance programs in Syria.
  • Leading IOCC's overall design and implementation of comprehensive emergency planning, readiness and response strategies in Syria.
  • Supporting the partner agency and its staff in applying international best practices, internal and donor-mandated procedures, ensuring that all IOCC funded programs are timely, accountable, transparent, and in keeping with IOCC and donor policies and regulations.
  • Supervising the IOCC Relief Coordinator(s) and other IOCC staff assigned to Syria, while providing programmatic input and guidance to the teams in Syria through IOCC's partner.
  • Recruiting, hiring, training, guiding, coaching, evaluating and mentoring IOCC staff in Syria in their various responsibilities to ensure optimum management of project operations; applying Performance Management System for all staff.
  • Monitoring Syria related operations throughout the country daily, and taking action in consultation with the partner in addressing programmatic challenges in order to ensure that project-level as well as strategic, goals and priorities are being met effectively with significant positive impacts and outputs being achieved.
  • Designing and implementing a reporting system for Syria programs in order to provide daily updates on the progress of operations to the Regional Director and Headquarters.
  • Providing comprehensive reports, information, analysis, advice and consultation to the Regional Director related to ongoing operational matters, as required and requested.
  • Approving the financial reports, monitoring the annual budgets and working closely with Finance Manager to track monthly expenses to minimize budget gaps.
  • Ensuring that internal and external reporting, evaluation, and data requirements are met with timely and quality input.
  • Representing IOCC at interagency and similar NGO / UN meetings in Syria as required, including, but not limited to representing IOCC with local authorities, donor and other international and local agencies.
  • Initiating and assisting in new program proposal design, writing, and budgeting.
  • Providing monitoring and evaluation support and advice on effective program design to IOCC and its partner staff in the assigned areas of operation.
  • Establishing and leading regular in-person and remote team meetings with donors and IOCC and partner staff as required or requested.
  • Adhering to all IOCC and donor mandated safety and security regulations, policies, and practices; encouraging and monitoring adherence by team members and their staffs, setting the example for all to follow while taking corrective action as required.
  • Seeking out information and advice from the IOCC Security Focal Points and other available sources, UN, NGO coordination bodies, other NGOs, HQ, local authorities, in order to implement informed operational planning and daily operational decisions in consultation with the Security Coordinator, the Regional Director and / or Headquarters, as required.
  • Updating evacuation, security, and contingency plans, in consultation with field staff, Security Focal Points, and the Security Coordinator, on a frequently scheduled basis.
  • Acting as the legal representative of IOCC in Syria and ensuring effective communication with the Regional Director, HQ Programs staff, Orthodox Church, international donors, diplomatic missions, and other stakeholders/partners.
  • Participating in ACT Alliance Forum, seeking synergies between IOCC programs and other ACT Forum members to increase the visibility of IOCC programs in country.
  • Performing other duties as required or assigned.

Qualified applicants will possess:

  • Managerial, supervisory and leadership skills including proven team building and leadership development and training
  • Minimum 10 years management experience and knowledge in transition economies leading international organizations, preferably in region of assignment; progressive experience of increasing responsibility in managing complex humanitarian response and multi-donor funded programs; minimum three years in a leadership role
  • Strong networking skills; excellent communication skills including written and spoken English (also Arabic and/or French preferred)
  • Working knowledge of budgeting and financial reporting, donor regulations, NGO safety, and security practices
  • High degree of diplomacy and interpersonal skills; exceptional organization skills; sensitivity to cultural conditions and practices
  • Full literacy in Microsoft Office suite and very good computer skills
  • Strategic thinker who analyzes issues and makes appropriate recommendations
  • Bachelor's Degree in social sciences, management, economics, international development, or a related field; Masters' Degree in relevant field is desired

To apply, qualified applicants should send a Resume or CV and Cover Letter with salary requirements to:

  • Email at jobs@iocc.org

    OR
  • Mail to:

    International Orthodox Christian Charities
    Attn: Human Resources Manager
    110 West Road, Suite 360
    Baltimore, MD 21204

No phone calls please. Apply today!
IOCC is an equal opportunity employer committed to hiring a professional and diverse workforce.


Monitoring and Evaluation Officer
(US Resident Position) Baltimore, MD

International Orthodox Christian Charities (IOCC), headquartered in Baltimore, MD, is the official humanitarian relief agency of the Assembly of Canonical Orthodox Bishops of the United States of America. Since its inception in 1992, IOCC has delivered $488 million in relief and development programs to families and communities in more than 50 countries.

IOCC seeks a full-time, motivated Monitoring and Evaluation Officer to be primarily responsible for leading and quality assurance of all of IOCC's global monitoring and evaluation activities with the goal of institutionalizing the monitoring and evaluations systems and organizational learning systems; leading programs/projects evaluations; and assessing data quality. Additionally, the Monitoring and Evaluation (M&E) Officer will capture, analyze, and compile demonstrative examples of IOCC's global technical capacities and lessons learned on internal processes as they relate to program quality. He/She will develop IOCC's standardized minimal monitoring and evaluation system, appropriate tools, procedures, and methodologies, and train the field offices on how to use them, while also maintaining and proactively disseminating lessons learned throughout the organization.

Primary responsibilities include but are not limited to:

  • Develop M&E standards including developing tools, instruments, methodologies, and procedures that will be used by IOCC HQ and field offices to monitor the progress of the programs/projects, to evaluate their impact, and to collect the appropriate data that can be used for reporting to donors, to the public at large or for preparing promotional materials.
  • Establish and manage M&E systems for effective and efficient programs/projects monitoring and reporting, and for the identification of lessons learned, both positive and negative, for IOCC and for IOCC's Implementing Partners.
  • Develop and implement training materials and presentations to improve program quality and to build the capacity of IOCC staff as it relates to M&E tools, instruments, methodologies, and procedures.
  • Ensure that the M&E and Organizational Learning Systems are fully and consistently integrated into all IOCC programs worldwide, that they meet the reporting needs of all key stakeholders, and are further refined and enhanced on an ongoing basis.
  • Create and maintain online and hardcopy versions of M&E procedures and tools for HQ and field staff.
  • Create and maintain an easily accessible internal database of relevant topics and examples useful to IOCC's various operations globally.
  • Manage day-to-day operation of the M&E and Organizational Learning Systems, including support of field offices in continued implementation of M&E tools and instruments and capturing and dissemination of lessons learned.
  • Collaborate with the Business Development Officer, and provide technical assistance and data for the M&E component of grant proposals.
  • Provide background information on pertinent past or current programming of other field offices to Business Development Officer and other grant proposal development teams.
  • Regularly review findings in the field and IOCC's recent global activities portfolio seeking stakeholder inputs and through consultations with practitioners in other organizations; analyze internal and donor reporting to capture best practices, organizational expertise, generate lessons learned and establish "after action" reports.
  • Compile documents and presentations regarding IOCC organizational experience globally, maintain a "library" of these available to appropriate IOCC staff, and proactively disseminate them.
  • Serve as a resource to Communications and Development staff by sharing and highlighting program areas of success, outcomes, data and statistics.
  • Evaluate the ongoing projects of field offices and of HQ and make recommendations for better utilizing available resources in order to increase the projects' impact.
  • For larger projects that have funds allocated for evaluations, select the evaluators and coordinate the evaluations to make sure that the proposed methodology is adequate, effective, and extracts the needed information; review the evaluations to make sure that adequate recommendations are incorporated.
  • Learn new practices from external evaluators and incorporate them in the M&E System/ process.
  • Propose appropriate tools to assess the quality of data collected from evaluations.
  • Train the field offices and IOCC partners to use data quality assessment tools.
  • Guide the data collection process, assess the process of data collected by IOCC and its partners, and make recommendations for improving the quality of data collected to show outputs, outcomes, and impact.
  • Synthesize and analyze data for thematic reports; develop, refine, and manage the process for regular reporting on findings and coordinate with appropriate IOCC departments for the dissemination of information.
  • Perform other duties as required or assigned.

Qualified applicants will possess:

  • Full literacy in Microsoft Office suite
  • Strong knowledge of monitoring and evaluation systems
  • Skills and experience with various methods and database management
  • Strong analytical skills
  • Ability to lead formulation and implementation of M&E systems
  • Ability to implement new systems and affect staff behavioral / attitudinal change
  • Excellent oral and written communication skills with fluency in written and spoken English
  • Excellent interpersonal skills and team player focus
  • Collaboration, facilitation and organizational skills
  • Cultural, gender, religion, race, nationality, and age sensitivity and adaptability
  • Ability to promote knowledge management in IOCC and a learning environment in the field offices through leadership and personal example
  • Actively works towards continuing personal learning and development in M&E domain, acts on learning plan and applies newly acquired competencies
  • Consistently approaches work with energy and a positive, constructive attitude
  • Graduate/Masters' degree in international development, economics or relevant field required
  • At least five (5) years of prior experience with performance monitoring and evaluations for international development or humanitarian programs; drafting M&E systems; developing M&E tools and procedures with proven improvement at the level of organization; as well as data collection and analysis

To apply, qualified applicants should send a Resume or CV and Cover Letter with salary requirements to:

  • Email at jobs@iocc.org

    OR
  • Mail to:

    International Orthodox Christian Charities
    Attn: Human Resources Manager
    110 West Road, Suite 360
    Baltimore, MD 21204

No phone calls please. Apply today!
IOCC is an equal opportunity employer committed to hiring a professional and diverse workforce.



 
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